*Announcement: This banner had an error when updated at the beginning of October and still displayed the September message and discount code. For any confusion this caused, we are very sorry. The October discount code for 20% off is OCT2020 and is good for all of October; so, enjoy it while it lasts! Thank you for your understanding and have a fantastic October!

Return Policy

We offer unlimited free returns within 30 days as long is the item is returned in the same condition it was received(unused and unopen).

In addition, we offer a full money-back guarantee on all kratom orders if you are not satisfied with your order. In order to receive a full refund, the kratom product you are returning should not be missing more than ten grams of its original weight, and you will be responsible for shipping the return to us. If it is missing more than ten grams, we will calculate a partial refund to you or offer you store credit.

If you are unsatisfied with your order or need to return an order, contact us at customerservice@bowkeybotanicals.com